(Senior) Account Manager (f/m/x)

In this role you will:

• Strategic Partner Advisory: Serve as the primary trusted advisor and commercial partner for mobile game studios and publishers across China, driving long-term retention and loyalty through high-touch account management.
• Account Growth & Revenue Scaling: Formulate and execute tailored account growth strategies to scale publisher spend; proactively uncover cross-sell and upsell opportunities (new titles, geos, and event targets) to maximize partner Lifetime Value (LTV).
• Data-Driven Performance Optimization: Analyze complex campaign metrics (CPI, ROAS, post-install conversion rates, retention) to troubleshoot delivery issues, optimize offer structures, and deliver impactful, data-backed Quarterly Business Reviews (QBRs).
• Cross-Border HQ Alignment: Act as the strategic communication bridge between Chinese advertiser teams and our European HQ (Sales, Ad Operations, Product), ensuring smooth campaign execution across time zones and cultural nuances.
• Product Voice & Market Feedback: Translate performance bottlenecks and unique feedback from Chinese gaming publishers into prioritized roadmap requests and revenue-generating platform features.
• Commercial Retention & Contract Renegotiations: Protect and expand baseline revenue by leading contract renewals, renegotiating terms, and advocating for budget increases during key global launch and promotional windows.

• Relevant Experience: 3 - 5 years of proven experience in account management, campaign management, or performance client services within mobile adtech, mobile gaming, rewarded advertising, or user acquisition (UA). Experience working with China-based publishers exporting games globally is a strong plus.
• Industry & Performance Fluency: Solid understanding of performance marketing metrics (CPI, CPA, ROAS, LTV, retention) and rewarded advertising models (offerwalls, rewarded engagement).
• Analytical & Data-Driven Mindset: High comfort navigating raw campaign performance data, using analytical insights to challenge partner assumptions, diagnose anomalies, and present clear optimization paths.
• Commercial & Farming Drive: A growth-oriented mindset focused on moving the needle; you look beyond maintenance to identify where budgets can double, actively finding ways to capture larger shares of wallet.
• Bilingual Communication & Commercial Spine: Full professional fluency in Mandarin alongside business fluency in English, paired with the diplomatic tact and interpersonal confidence to handle tough commercial discussions and pushback.
• Ownership & Self-Drive: A proactive, self-starter mentality comfortable navigating fast-paced, cross-border environments with autonomy, curiosity, and high execution speed.

• Speed is the feature. Speed beats rocket science. We move fast, test fast, and multiply our pace with AI, because action creates information and small wins compound. A fast failure is a lesson we learn from, a slow one is a problem we can't afford.

• Focus on the essential. Done is better than perfect. We stay focused on what actually moves us forward and protect people's time from anything that doesn't. We're direct in how we communicate too, no rambling, no unnecessary detail.

• See it. Own it. Solve it. The first to see it is best placed to fix it. We're not a place for comfort, we're a place for doers. "Not my job" isn't in our vocabulary, if you spot something, you help make sure it gets solved.

• Respect others. Trust multiplies. Respect is non-negotiable. We disagree with ideas, never with people. Trust here is built the same way it is anywhere, through consistency, a thank you, a moment of listening, and owning your mistakes.